A TRUE family business, driven by family values has been the cornerstone of Forest Gate’s success since it was founded 30 years ago.
What started with a small showroom in Occupation Road has grown into three sites in Corby, Kettering and Market Harborough representing two of the biggest manufacturers in the UK.
Vauxhall and Ford are combined in the Corby and Market Harborough showrooms – two of only three showrooms in the country to have a mix of manufacture in the same showroom – while Forest Gate Kettering is a Vauxhall dealership.
Founded by William Masson and Barry Parker, Forest Gate now boasts the next generation in both families working in the business – a continuity that means customers get the best possible personal service. The company’s latest customer service score from Judge Service is 98 per cent.
Barry Parker said: "We’re very proud to have 30 successful years behind us, particularly given the massive consolidation that has happened within the industry over the past few years.
"Being a family-run company is what we think differentiates us from the large PLCs – our customer service ethos is very strong and informs everything we do."
As well as sales of new and used cars, Forest Gate also offers the full range of after-sales services, including servicing, parts, repairs and body shop.