THWAITES Hotels and Spas – which includes Kettering Park Hotel and Spa – has been named AA Hotel Group of the Year 2016/17
The AA Hospitality Awards, held at the Grosvenor House Hotel, is a highlight in the industry calendar, and recognises and rewards the excellent services provided by the very best establishments, in addition to acting as the initial high-profile launch of the latest editions of the AA’s range of lifestyle guides.
The AA Hotel Group of the Year Award is a hugely prestigious award presented in recognition of the hotel group that has a proven track record of striving to
THWAITES Hotels and Spas – which includes Kettering Park Hotel and Spa – has been named AA Hotel Group of the Year 2016/17
The AA Hospitality Awards, held at the Grosvenor House Hotel, is a highlight in the industry calendar, and recognises and rewards the excellent services provided by the very best establishments, in addition to acting as the initial high-profile launch of the latest editions of the AA’s range of lifestyle guides.
The AA Hotel Group of the Year Award is a hugely prestigious award presented in recognition of the hotel group that has a proven track record of striving to ensure the very best levels of service, food and accommodation across the range of properties. Attention to detail is imperative and a committed and structured approach to future development is essential.
Thwaites Hotels and Spas includes six four-star hotels, eight inns and over 280 pubs that are proudly independent and full of character, constantly looking for improvement, always seeking to give guests an experience that’s second to none.
The hotels division was formed in 1980, under the name Shire Hotels & Spas, and as well as Kettering, Bristol, Fareham, Penrith, Knutsford and Leeds.
Chief Executive Officer at Thwaites, Rick Bailey, said: “I am incredibly proud that our Hotels & Spas have won this award for a second time. It shows that sustained investment and consistently providing great hospitality over a long time is a simple formula for success. The reason we remain a popular choice for leisure and business travellers alike is the fantastic warm welcome and hospitality our incredible teams deliver time and again, together with their fanatical attention to detail to create amazing experiences for our guests. Without them this award would not be possible and I would like to thank them all for this outstanding achievement.”