THE ongoing drive by Northampton-based Walkerpack to attract and retain clients has prompted the appointment of Richard Abbott.
The decision to recruit Richard to work with sales manager Steve Tiley is yet another indication of the company's commitment to customer service.
Richard's newly-created sales executive role means fresh opportunities to work with existing and new clients, as well as helping the company to develop new services. He believes his extensive experience in operations and logistics has already helped him in the role, which he started in May.
"I believe my hands-on experience in the operations and logistics side helps me to understand the needs of our clients," said Richard, who lives in Wellingborough.
"It has only been a few months since I started the job but it has been good working alongside Steve and seeing how we use our different skills to offer the best service to clients."
The business has more than 50 years' experience in the competitive supply chain sector so the team fully understands the importance of fast and accurate pick, pack and ship services as well as professional packing solutions and error-free inventory management. Customer product is stored in a clean, safe environment and is fully insured.
Walkerpack Sales Manager, Steve Tiley, said: "For many businesses the challenge is to find a reliable partner to handle the physical side of their business who also understands the importance of brand protection. Things do go wrong from time to time, but our customers know that in times of need they can talk to us and together we will try to find the best solution. They appreciate it when we go the extra mile and it makes good business sense in my opinion."
Walkerpack's people are at the centre of its success and the company, which also specialises in contract packing, warehouse services and logistics, believes strongly that employing mainly permanent staff ensures that productivity and quality standards are maintained.
To talk in confidence about your company's needs call Steve Tiley on 01604 760529 or email firstname.lastname@example.org