GOOD reliable customer service, combined with quality products and excellent value for money, have stood Smiths Fire in good stead and they will be celebrating 40 years of business in 2020.
The Kettering firm provides a wide variety of professional fire protection services to industry and commerce on both a local and national level. Smiths Fire evolved from humble beginnings in a garden shed to its present-day headquarters, which include offices, workshops and a training centre.
From here, the company offers the complete range of fire protection services, supply, commissioning and servicing of fire extinguishers, installation and servicing of fire alarms and emergency lighting, through to fire risk assessments and various training courses, both in-house and at customers' premises.
Overseeing the company are the two partners, Richard Smith and John Royles, together with a strong office and management team.
The company is now a major player in the provision of fire protection services in this region and is very confident of meeting the challenges of the future.
It is felt that the company's success is down to good, reliable customer care and value for money services, provided by a steady and loyal workforce, a large proportion of which have been with Smiths Fire in excess of 20 years.
Smiths Fire also has an impressive client list, ranging from corner shops to all sizes of commercial premises, royal households to multi-national companies, many of which have been retained from when the company was formed 40 years ago.
Sales Manager, Stuart Wildman, said: "The loyalty of our customers is much appreciated and is a strong indication of customer satisfaction. Fire protection is something everyone has to take seriously because it is about protecting their business and their works. We provide a complete one-stop shop for any company looking to ensure that their fire protection is compliant with all current legislation. We are pleased to enclose in this month's Business Times our ever-popular year planner for use in the coming year."