UK landlords who use a letting agent estimate that they save £1,910 a year more than if they marketed directly to tenants, according to research by?Endsleigh, one of the country’s leading specialist insurance providers for letting agents, landlords and young professionals. The majority of this saving is made by reducing voids.
Not all agents, however, put the client at the heart of everything they do in order to reduce voids. At Nicholas Humphreys Estate Agents, the focus is on customer satisfaction; working closely with landlords to understand requirements, maintaining regular contact on progress in renting a property and having an honest relationship.
In the Endsleigh research, almost half of landlords surveyed advised that excellent customer service was a deciding factor in choosing an agent. Nicholas Humphreys Northampton offers a variety of services inclusive within their charges including staging the property for professional photographs, seven days a week tenant viewings and work with landlords to tailor the service offered to meet their needs.
Using an agent to find tenants doesn’t have to be expensive, and as the research above shows, a good agent with strong local knowledge and a keen interest in customer service can actually save landlords money and provide a better return on their investment.
Nicholas Humphreys work on a no let, no fee basis regardless of whether the property is advertised by a sole or multiple agents. This gives landlords even more reassurance that they are maximising the profit from their property.
Get in contact with Nicholas Humphreys to discuss your requirements and see what they can do to improve the return you’re getting from your investment property. Any new instructions taken by Nicholas Humphreys Northampton by 28 February 2017 will receive a £100 discount on the tenant find fee.