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Pure processes

AS the region’s leading solutions provider, ACS puts a great deal of its success down to a ‘practice what you preach’ business mentality. On a mission to create the office of the future, this forward-thinking company not only leads the way by adopting a ‘pure’ business process transformation but also fully embraces a new co-working office environment to further drive productivity across its Northampton HQ and London Fleet Street office. This is not just about investing in technology, which as a leading IT support business in the UK you would expect; but making sure ACS improves what

AS the region’s leading solutions provider, ACS puts a great deal of its success down to a ‘practice what you preach’ business mentality. On a mission to create the office of the future, this forward-thinking company not only leads the way by adopting a ‘pure’ business process transformation but also fully embraces a new co-working office environment to further drive productivity across its Northampton HQ and London Fleet Street office. This is not just about investing in technology, which as a leading IT support business in the UK you would expect; but making sure ACS improves what it does and how it does it, while ensuring a strong return on investment. It is about improving how the business can save time, money and hassle and be more productive; this knowledge is then passed on to clients to see if this way of working can help drive profitability in their own business. Over the past five years, through a tough recession, ACS has grown consistently, going from strength to strength by investing in the latest cloud technologies. These include Infrastructure as a Service (IaaS), Office365 and, of course, the mass deployment of Apple tablets on a one-to-one basis to every employee in the business. Following this transformation, the company then proactively moved paper-based processes onto its own custom application. Holiday forms, expenses, objectives, engineers job sheets, successes, news, social media, presentations, case studies and more are available to all members of staff on the fly, on their iPad in the office or on the move. “It is dramatically changing how we do business, said Keith Bird, External Sales Manager at ACS . “To grow, we are fully embracing social media and collaborative working, giving us what we need all of the time. We are now also live with our new co-working environment, another investment in creating what we call the office of the future. Apple, the global IT vendor, quoted ACS as the ‘only UK IT reseller to have adopted a pure business process transformation’ and now the company is helping its clients achieve the same with a vast knowledge of IT infrastructure, Microsoft, Apple technologies and developing the apps to make it all work. Planning ahead with technology is only one part of the jigsaw. Employee and customer satisfaction and how they work together is another critical role for best results. ACS’s Northampton HQ is going through a further refurbishment with presentation technology from ClickShare, integrated into the offices for ease of collaboration between colleagues. This change is in addition to a more relaxed and welcoming reception environment, hot desks, meeting spaces, break out areas and much more. “It is all about creating a working environment across our locations that our employees want, need and like to work in, improving communication and embracing technologies to add real value to them and our clients,” said Jon Thorpe, Managing Director at ACS. To touch, feel and experience this new way of working, ACS invites businesses to come and see for themselves how a new working environment can benefit their organisation. To book a visit, call the team today on 01604 704000 or email .

Companies mentioned in this article

Bechtle

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