AFTER a management buy-out in 2011, Ben O'Brien could clearly identify what was needed to make his new venture a success.
Since then, with a growing team and a service that embraces modern technology, ID Card Centre in Moulton Park, Northampton has gone from strength to strength.
The company supplies everything from personalised passes or badges for events, through to access control systems with the appropriate cards or fobs, contractor and visitor management software and expert technical services.
Experienced designers and printers can advise customers' on materials, finishes and graphics for cards and lanyards. The business also supplies printer accessories, including ID card printing systems that customers can use themselves once they have their ID card system in place. ID Card Centre even pioneered an incentivised scheme to recycle plastic cards, lanyards and printer ribbons.
Earlier this year ID Card Centre achieved ISO 9001:2015 and two recent appointments have seen the team increase to 13 in number with two more due to join in the next few weeks.
The success of the company over the past eight years was recognised at this year's SME Northamptonshire Business Awards where ID Card Centre was named Overall Business of the Year, as well as taking the Business of the Year Less Than 50 Employees and Ben being named runner-up in the Business Person of the Year category.
Nicola O'Brien, Director of ID Card Centre, said: "When Ben bought the ID card division of a larger business, it was clear that the business was relying on a few big clients, which we felt left it vulnerable.
"Website development was prioritised so that we could reach a much larger audience closely followed by adopting procedures so that we could train and develop our team in their specialisms in-house.
"The company has both physically and financially doubled in size over the past five years and now has customers throughout the UK and an increasing number overseas, who access our services online.
"We've had an exciting year, becoming one of the few in our industry to hold an ISO accreditation at the beginning of the year and the award win at the end - particularly the Overall Business of the Year title - and we're looking forward to building on that in 2020."
Find out more about ID Card Centre by calling 01604 422422 or visit www.idcardcentre.co.uk